Recent News

As your local water provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you.  Subscribe and receive all published news and notices delivered via email straight to your inbox.

Rate Increase Letter

Last August, Alto Utilities applied for a rate increase from the Provincial Comptroller effective October 1, 2024. At the end of November 2024, the Comptroller approved the rate increase effective...

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Uni-directional Flushing

On October 17th Alto will be performing its fall uni-directional flushing. It is normal for pressure fluctions to occur but they will not persist. If you experience discolored water please runs...

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Rate Increase Application - October 1, 2024

Alto Utilities is seeking a rate increase as of October 1, 2024.  Supporting documents can be viewed on Alto’s website under the news and notices tab (here). The rate increase application has...

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Stage 1 Watering Restrictions

Effective Friday, May 17th Stage 1 water restrictions are in place for Alto Utilities water customers. In keeping with guidance from the District of Lake Country due to this year’s...

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Confusing Boil Water Advisory

Alto has had several questions about the recent Boil Water Advisory that the District of Lake Country Posted yesterday March 12th. This advisory does not affect Alto Utilities customers. Alto’s...

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Alto Utility 2023 Infrastructure Update

A brief history of Alto’s South Well  

(A riveting read for those persistent and keen to learn about water and pumps)

 

The initial installation of Alto’s south well was completed in the fall...

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Water Treatment on Horizon

In the spring of 2021, Interior Health asked Alto to update its Source Water Protection Plan (SWPP). Several changes had been made in the Canadian Drinking Water Guidelines and since the previous...

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